PRINTING FAQS & DETAILS

CONFIRAMTION DOWNLOAD

I can’t seem to find my download confirmation notification email.

First, check your spam or junk inbox. If you use Gmail, also check your Social and Promotions tabs. If it’s not there, add info@hercalliopeheart.com to your address book or safe list.

For now, you can still get to your file using the directions below.

Can I access my digital purchases from within my account?

Yes! To access your digital file(s), go to Your Account > Purchases and reviews and look for the order.

To the right of the order, click Download Files. This goes to the Downloads page for all the files attached to your order.

There are generally no limits for when or how many times you can download a file. In most cases, you can access a file any time on your Purchases page, provided the transaction hasn't been canceled or removed.

If your payment is still processing, the Download Files button will be gray.

 

PRINTING

When printing, please make sure to print file at “actual size”, NOT fit to page. The printout will contain all the necessary marks to make folding and cutting your printable card or project a breeze. Please keep in mind that the colors on the monitor may differ slightly from the printed item due to various reasons from printer quality to screen collaboration. If there is an issue with the color of your print, please consider consulting your printing shop for advice. I can unfortunately not provide technical support as printing can vary between vendors, device and print page set-up.

REFUNDS

Due to the digital nature of the item, no refunds are available and all sales are final. If you are at all unhappy with your purchase, please contact me within two weeks of your order, and we can work together to make it right.

CUSTOM & PERSONALIZED ORDERS

If you see something you like, but it's not quite perfect... please message me before purchasing the standard listing. I'll gladly change wording, spelling, colors, size, etc. to suit your needs and make a custom listing especially for you. Custom printable cards will be listed at rate provided to you for approval, and I will try my very best to have it done in 24 hours, but guarantee a 48 hour turnaround once the project has been defined.

You can print as many copies as you like, provided that is for personal use only. Commercial use is not allowed.
By purchasing a product, you agree to the following:
The artwork is not to be shared, sold or distributed. You may NOT resell any printed cards. All designs remain the property of Her Calliope Heart.